PT. Indobara Bahana

PT. Indobara Bahana was established on 1974 to fulfill the Indonesian Market for reliable and quality pump and in line with the growing and building of Indonesia’s physical development. During the period of 1968 – 1970 the brand “EBARA” was launched and continuously grow up until now as well known pump in Indonesia. Currently the company expanded their business not only as pump dealer, but also as Distributor, Engineering, Procurement and Contractors. We challenge the Top Performer employee to join our great team to overcome the extremely rapid growth for the following positions:

Customer Relations Management
Responsibilities:
Reporting directly to Marketing Dept Head, Customer Relations Manager should take full ownership on service level enhancement in company. Working independently on service project he/ she should be able not only to create but implement and follow-up all service-related undertakings

Job Description:

• Ensure 100% implementation of existing standard operating procedures constantly improve those procedures.
• Establish a comprehensive continuous training program for all customer service & CRO in order to provide a consistent level of service
• Develop and conduct regular training on how to implement, maintain and improve customer service
• Together with MIS Team develop Customer Relation Management system for day2day operation, Analizing   CRM Data to provide comprehensive CRM Report for Management.
• Deliver training to all staff sales & Marketing person at least once per quarter
• Develop modules and conduct (together with other managers) training program for new hired Customer Service & CRO.
• Prepare & conduct consultant questionnaire to continuously assess Customer Satisfaction Index.
• Prepare a summary monthly evaluation report on service issues (to the Marketing Dept Head & Commercial Div Head) to continuously improve service level.
• Collaborate with marketing partners (key Activation stakeholders internal and external to the Interactive Marketing Team) to identify opportunities for integration of marketing efforts and processes to improve the customer experience and cross-sell results

Requirements:

• Min 3 years working experience in Customer relation management ideally coming from a distribution company with high level service
• Able to work pro-actively and independently
• Excellent communications skill
• People-minded
• Able to work under pressure

Doctor for Part Time
Responsibilities:

• Provide medical consultation and treatment measures for the employee organization
• Analysis in organizational activities related to safety and the prevention of occupational illness
• Provide training related to occupational safety and health
• Create, implement, and evaluate health programs in the organization

Requirements:

• Medical Practitioner (Doctor) from a reputable University with GPA of 3 or above.
• At least 2 years of working experience especially company doctors EPC / engineering
• Has a certificate Hiperkes
• Excellent command of English, both written and verbal

General Accounting
Responsibilities:

• Providing Financial Statement Monthly and Yearly
• Providing regular tax report to the tax office
• Perform the day to day processing of financial transaction to ensure that municipal finances are maintained in an effective, up to date and accurate manner
• Perform other related duties as required

Requirements:

• Male with max age of 26 years old
• Minimum Bachelor degree from Accounting / Professional Accountancy Qualification or equivalent
• Min. 2 years experience in accounting & tax division
• Having knowledge at brevet A&B would be an advantage
• High level of accuracy, integrity, honest, and teachable
• Willing to work hard, overtime, work under pressure and handle multi-task and interact with people at all levels
• Good in English and Mandarin will be an advantage
• Computer literate for excel and open office, accounting software (preferable accurate)

Receptionist
Responsibilities:

• To receive and relay incoming calls into the company
• To handle incoming and outgoing mail
• To be responsible for welcoming the company guess

Requirements:

• Diploma Degree on Social Science or equivalent.
• Maximum 1 year experience/fresh graduates are welcome to apply.
• Good communication skill.
• Organized, smart and friendly person.
• Representative appearance
• Female, good looking, with height min 165 cm

Those who are interested and meet the above requirements, please send your complete application letter, resume, a recent photograph, and indicate the position title at email subject to:

hrd@indobara.co.id
(Maximum 1 MB)
or
PT. INDOBARA BAHANA
Jl. Gunung Sahari No. 57G Jakarta Pusat- Indonesia