We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the positions of:
ISO & Service Quality - Jakarta
Responsibilities
- Assist the Superior in maintaining Acer Customer Service Management System (ACMS) consistently which comply with ISO 9001:2000 requirements, and facilitating culture of quality and continuous improvement in Acer Customer Service.
- Assist Superior in arranging ACMS documentation in order to ensure the quality manual, procedures, and work instruction are aligned with ISO requirement.
- Assist Superior in conducting internal quality audit in order to ensure every internal auditor has appropriate auditing competency.
- Assist departments in implementation of Acer Care Management System so as to ensure each procedures and work instructions are complied by every department.
- Facilitate and assist Quality Improvement Team in achieving improvement projects.
- Assist Superior in monitoring the implementation of Service Standard in order to be aligned with the agreed procedure.
Requirements
- Male
- Minimum Bachelor Degree in Management or Technical,
- Minimum 3 years experiences in quality management system (ISO 9001:2000) preferably from Service Industry
- Good communication and interpersonal skill
- Willing to travel frequently
- Having a teaching skill will be advantage
- Self-motivated and initiative, combined with an analytical mind and logical / firm judgement, good problem solving skills
- Closing Date:23-9-11
Responsibilities
- Sell Options & Accessories using database of Contact Center & Warranty database
- Follow up sales thru distributors to ensure the stock availability and target achievement
- Liaise with other related department especially Service Logistics in order to conduct Factory Outlet
- Develop and coordinate marketing campaign regularly to promote Options & Accessories
- Facilitate communication among MSR, Service Operation, Reseller & Distributors
- Develop report covers Sales, Reseller Stock, Activities, Suggestion & Plan
- Maintain Pricing Structure of Options & Super care
Requirements
- Female, minimum Bachelor degree majoring in Marketing or Management
- Minimum 3 years working experience in sales activities or service center in IT / Electronic / consumer electronic
- Speaks Mandarin is an advantage
- Self motivation and initiative, combined with an analytical mind and logical/firm judgment
- Good problem solving skills
- Good communication skills
- Closing Date:23-9-11
Responsibilities:
- Support partners in administrative requirements for projects, such as supporting letter, and other necessary documents
- Record all sales performance into database in order to update all data accurately and timely
- Provide sales performance report to be submitted to Superior for reviewing
- Support sales team in administrative requirements for projects, such as supporting letter, and other necessary documents, and put into the filing system orderly
Requirements:
- Female
- Max 29 years old
- Minimum Bachelor Degree, preferably from Management/ Accounting
- Min. 2 years experiences as Sales Admin/Support from IT Company / FMCG
- Good in Excel, detail-oriented, proactive and initiative
- Closing Date:10-9-11
If you meet the qualifications, please send your resume with recent photograph, current and expected salary, to PT Acer Indonesia at email address below. Closing Date: 9-9-11. Only short listed candidates will be notified.
Email - ISO - SDE - SA
