PT Astra Graphia Information Technology (Agit), formerly PT SCS Astragraphia Technologies, is a subsidiary of PT Astra Graphia Tbk. We have domain, expertise and solutions for the automotive industry, consumer product industry, telecommunications, financial & banking, oil and gas, and government sectors. Our services offerings include SAP implementation and maintenance service, outsourcing services, Application management and IT operations management. We need a high forte candidate to fill a position of:Helpdesk Analyst
Job Descriptions
- Problem & Change Solving / Escalation
- User Support
Qualifications
- Diploma Degree from Computer Science or Informatics with min 1year experience at IT related (Priority)
- Have IT Skill (Windows, PC, Office, Internet, Anti Virus, Linux (would be an advantage))
- Have a Communication Skill
- Have a Customer Relationship Skill
- English (min. Passive)
- Have a Sense of customer satisfaction & operational support readiness
Qualifications
- Bachelor / Master Degree majoring in IT
- Having ability in writing skills either English or Indonesian in Office application (Microsoft, etc)
- Minimum 1 years in the Project of business application developing using .NET base (ASP, C#)
- Ability to work hard, Good Team work and Smart
- Willing to travel if required
- Full time and contract based programmer
Job Descriptions
- Develop sales plan and execute the sales plan successfully
- Employ a consultative selling approach to ensure success in achieving the sales quota
- Maintain mutual relationship and communication with customer and principal
Qualifications
- Bachelor Degree in Information Technology, Computer Science or Management
- Good general business knowledge
- Able to present information effectively and persuasively to customer
- Have a strong base or network in these following industries: telecommunications/banking /financial/ oil& gas/ manufacturing and distribution /Government and Public sectors.
- Have minimum 3 years experience in related position
Job Descriptions
- Responsible in network maintenance
- Provide some periodic check of the solution like the configuration’s solution implemented
- Maintains the direct operations and security system to prevent some fraud in the network’s solution implementation
- Maintains the performance of the solution in the good conditions
Qualifications
- Bachelor Degree majoring in Computer Science or IT or Electronics Engineering.
- Able to show network’s knowledge deeply.
- Hold a CCNP certification
- Fluent English and native Indonesian is a must.
- Minimum 3 years experience in the same area.
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